Welcome to Healing & Wellness Counseling Services, PLLC

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About


When seeking help for mental health concerns, it is important to recognize that it demonstrates strength, not weakness. At Healing & Wellness Counseling Services, we understand the significance of integrating various aspects of effective counseling practice. We strive to establish a strong therapeutic alliance, foster hope, and swiftly focus on attainable objectives. Our dedication extends beyond the immediate treatment period, as we actively support treatment adherence and follow-up to ensure long-lasting benefits.


We are committed to providing services that cater to everyone. We recognize the need for a safe and inclusive space where individuals can openly express their thoughts and emotions. Our therapists possess a deep sense of empathy and understanding, as they can relate to the unique experiences and challenges faced by women of color.


At Healing & Wellness Counseling Services, our primary goal is to create an environment where all clients feel heard and valued. Through compassionate listening and culturally sensitive therapy, we aim to facilitate healing and personal growth. Together, we can embark on a journey towards improved mental well-being and lasting empowerment.


Our approaches to therapy include but are not limited to Cognitive-Behavioral, Dialectical-Behavioral, Solution-Focused Base, Psycho-educational, and Psycho-analytic techniques. We are Christians and incorporate Christian principles into our therapy. We provide Christian perspectives on counseling for interested clients.


Get in touch with us when you're ready to heal!


~Delondria Catrice Hines, MA, LCMHC-QS, NCC-Owner 

Aisha Lewis, MSW, LCSWA-Therapist                Sarah Ford, Counselor Intern 

Pamila Randolph, Administrative Manager       Jazmeiah Randolph, Billing Manager


Mission Statement:

Our mission is to promote the growth of each client by assisting them on their path to healing.


Vision Statement:

Empowering our clients on their journey to self-discovery through innovative, thoughtful, & compassionate psychotherapy


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Our services

Rates/Fees/No Surprises Act

The initial individual session will be billed at $175, and each session thereafter will be billed at $125. The insurance benefits quoted by your insurance company are not a guarantee of payment. Please note that benefits can change periodically and may affect the amount that your insurance company will pay. The final confirmation of your benefits and copay will appear on the Explanation of Benefits you receive from the insurance company. Insurance does not cover COUPLES COUNSELING.


PAYMENT

Payment for counseling is due at the time of your counseling session.  We also accept Visa, MasterCard, and Discover. If you miss two payments, we will not be able to reschedule you until we receive your full payment. Checks returned for non-sufficient funds are charged $25.


INTERNS AND THERAPY SERVICES

We are happy to provide a sliding fee of $50 per 30-minute session to those interested in utilizing our interns. Our interns are currently in the process of completing their counseling education and are required to see a certain number of clients prior to graduating. This is a great opportunity for them to get the experience as well as for a client to receive ongoing therapy at a very reduced rate.  All interns are supervised by a Licensed Clinical Mental Health Counselor and a Licensed Clinical Social Worker. If interested, please fill out the contact form and request an intern for your therapy session.


NO CALL/NO SHOW & LATE CANCELLATION FEES

Per our NO Call/NO Show policy, you will be charged the entire amount for your appointment without providing adequate notice. Please note that insurance does not cover this fee. To avoid this late fee, clients must cancel their appointments at least 24 hours in advance.


Per our late cancellation policy, clients will be charged $25.00 for canceling their appointment without providing adequate notice. Please note that insurance does not cover this fee. To avoid this late fee, clients must cancel their appointments at least 24 hours in advance.


NO SURPRISES ACT


“Right to Receive a Good Faith Estimate of Expected Charges” Under the No Surprises Act


Under the law, health care providers need to give patients who do not have insurance (PRIVATE PAY) or who are not using insurance an estimate of the bill for medical items and services.


You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.


Make sure your health care provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider and any other provider you choose for a Good Faith Estimate before you schedule an item or service.


If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call Pamila Randolph, Administrative Manager, at 919-756-6116.



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